![]() Once you do that, it’ll confirm that’s what you want to do:Īgain, why it’s called “canceling a profile” rather than “canceling a subscription” or recurring payment is a bit baffling to me, but it all means the same thing. ![]() ![]() This payment method enables a company or organization to withdraw a predetermined amount from a customer’s bank, payment card, or other payment account each due date to cover recurring expenses. Opt into push notifications in the PayPal app, and well send an alert to your mobile device when the transaction is complete. Automatic payments, or auto pay, can be a convenient and hassle-free way to manage recurring payments. Well make your recurring payments on your behalf and email you when the transaction is complete. The trick is to click on the checkbox adjacent to the subscriber you want to cancel, then click on the “Cancel” link, even though it looks like something that’s going to take you to a different page. Go to your providers website and set up PayPal as your preferred way to pay. Really, oddly confusing for something that should be a basic control. The top one is the subscription I want to cancel, and it’s a bit confusing how to do it. You can see that these subscriptions are for $50/mo. That’s what you want.Ĭlick on “Recurring payments dashboard” from this page on . On the 'Settings' page, in the tab list at the top, click 'Payments.' In the 'Automatic Payments' section, click 'Manage Automatic Payments. On the main menu, click the gear icon on the right to access your account settings. If you haven't already, be sure to set up two-factor authentication to make the login process more secure. To dig in, I click on “Details” (you don’t want to use “Issue refund” because the subscription will still be in place) and there’s a lot more shown for that individual transaction:Īgain, don’t click on “Issue a refund” but instead look for the “Recurring payments dashboard” link near the top of this table of information. To cancel a recurring payment on PayPal, you need to log into your account from a browser. Though you can’t see the names – obviously – I know that the recurring payment from Jan 30 near the bottom of the screen is the one I seek. So the first step is to log in to your PayPal account and look for the navbar tucked in the middle of the screen:Ĭlick on “Payments received” to make it easy to find the particular subscriber you seek (or if you have a lot of ’em, you can also search for their name): I know, because I was recently faced with canceling the subscription of a member of my mastermind group and it took a bit of digging to figure out where to go and how to cancel the recurring payment definitively.įor reasons of privacy, I have obfuscated information on just about every one of the following screenshots, but I think it’ll still help you quickly find what you seek and cancel the account. The problem is that PayPal is so complicated now, offering up so many different options that it’s hard to find anything. Not sure in a situation like you outline who is responsible for canceling a recurring bill for a membership site upon resignation, but I would definitely say that it’s a good business practice for you to be able to do so and to refund any erroneously billed amounts subsequent to her resignation.
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